Terms of Service

Brock Excavation and Septics provides SMS messaging services to keep customers informed about excavation projects, service updates, and scheduling. These Terms of Service explain how our messaging program works, including message frequency, support options, opt-out instructions, and important carrier disclosures.

SMS Messaging Program Terms
and Services - Brock Excavation and Septics

Brock Excavation and Septics provides SMS messaging services to keep customers informed about excavation projects, service updates, and scheduling.

Program or Brand Name

Messages are sent by Brock Excavation and Septics, a trusted excavation and civil construction company serving residential and commercial clients.

Program Description

This messaging program delivers important updates including:

  • Project status notifications and service reminders.
  • Appointment scheduling confirmations and changes.
  • Invoices and payment reminders.
  • Safety alerts and promotional offers for ongoing or new services.

Messages help ensure timely communication for your excavation needs, such as site preparation, trenching, and grading projects.

Message and Data Rates Disclosure

Message and data rates may apply. Customers should check with their mobile carrier for standard fees associated with receiving SMS messages.

Message Frequency

Customers can expect 1–4 messages per month, depending on active projects, bookings, or promotions. Frequency may vary based on your interactions and opt-in preferences.

Customer Support Contact Information

For questions or assistance:

Opt-Out Instructions (STOP)

Text STOP to opt out at any time. You will receive a confirmation message. After opting out, you will no longer receive messages except for a single confirmation. Message and data rates may apply.

Privacy Policy

Review our full Privacy Policy at www.brockexcavation.ca/privacy-policy to understand how we collect, use, and protect your personal information.

By providing your phone number, you consent to receive these messages. Consent is not a condition of purchase. Carriers are not liable for delayed or undelivered messages.